Operating and installation instructions
Coffee machine
CVA 3650
en - GB
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time.
M.-Nr. 07 188 741
Contents
Settings: Customising your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Selecting a language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting the time of day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting the timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Automatic rinsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting the Steam system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting the lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Info (showing the number of drinks) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Safety (activating the System lock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
To activate or deactivate the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
To override the System lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting the water hardness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting the volume (keypad tone, buzzer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Resetting the factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Allocating and saving a coffee type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Allocating the types of coffee (Allocate type) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chamber symbols in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
How to allocate the types of coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Select type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Rename type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Change type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Delete type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Programming the amount (Setting the portion sizes) . . . . . . . . . . . . . . . . . . . 37
Programming the portion size via the OK sensor. . . . . . . . . . . . . . . . . . . . . . . 37
Programming the amount via "Settings" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting portion sizes for different User profiles. . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting up User profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting a User profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a User profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Changing a User profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Deleting a User profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Revert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Contents
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Water container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Waste container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Drip tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Grille with drip tray cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Capsule carousel and carousel runners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Coffee outlet cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Interior and machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Capsule plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Steam valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cappuccinatore (milk frother) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Descaling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Descaling when not prompted by a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Electrical connection U.K., ZA, IRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Built-in coffee machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installing a built-in coffee machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Securing the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Caring for the environment
Disposal of the packing
material
Disposal of your old machine
Electrical and electronic machines
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your machine.
Please do not therefore dispose of it
with your household waste.
The transport and protective packing
has been selected from materials which
are environmentally friendly for
disposal, and can normally be
recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Dispose of or recycle all packaging
materials safely as soon as possible.
Rather than just throwing these
materials away, please ensure that they
are recycled.
Please dispose of it at your local
community waste collection/recycling
centre, or contact your Dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
It should be disconnected from the
mains electricity supply by a competent
person.
5
Guide to the machine
Exterior view
a
b
c
d
On/Off sensor for switching the coffee machine on and off
Display
Left arrow sensor, for scrolling through the various programme options
OK sensor, for confirming the selection of a programme option and for saving
a setting
e
f
g
h
i
j
k
l
Right arrow sensor, for scrolling through the various programme options
Drinks selection sensor for selecting the type of coffee (coffee or espresso)
Door handle
Plastic grille
Metal drip tray cover
Spout
Inset for Cappucinatore (Milk frother)
Valve for steam and hot water
6
Guide to the machine
Interior view
m
n
Master switch
Capsule plate (replaced with the descaling funnel when descaling is carried
out)
o
p
q
r
s
t
Brew unit
Capsule carousel
Carousel runners
Water container
Drip tray with grid
Waste container
7
Warning and safety instructions
Safety with children
This machine conforms with all
relevant legal safety requirements.
Improper use can, however, lead to
personal injury and damage to
property.
Keep children away from the
~
machine at all times. It is not a toy! To
avoid the risk of injury do not allow
children to play on or near it or to play
with its controls. Supervise children
whilst you are using it. Children's skin is
very sensitive, and reacts to hot
To avoid the risk of accidents and
damage to the machine, please
read these instructions carefully
before using it for the first time.
They contain important notes on the
installation, safety, operation and
care of the machine.
temperatures. Danger of scalding.
Older children may only use the
~
coffee machine when its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.
Remember that coffee and espresso
are not suitable drinks for children.
Keep these instructions in a safe
place and pass them on to any
future owner.
Technical safety
Correct application
Before setting up the machine,
~
check it for any externally visible
The machine is intended for
~
damage. Never install or attempt to use
a damaged machine. Danger of injury.
domestic use only for the preparation of
espresso, cappuccino and coffee. Any
other usage is not supported by the
manufacturer and could be dangerous.
The manufacturer cannot be held liable
for damage resulting from incorrect or
improper use or operation.
To avoid the risk of damage to the
~
machine, make sure that the rating on
the data plate corresponds to the
voltage and frequency of the household
supply, before connecting the machine
to the mains supply. Consult a qualified
electrician if in any doubt.
This coffee machine is not intended
~
for use by persons (including children)
with reduced physical, sensory or
mental capabilities, or lack of
experience or knowledge, unless they
are supervised whilst using it or have
been shown how to use it correctly by a
person responsible for their safety.
8
Warning and safety instructions
The electrical safety of this machine
Installation work and repairs may
~
~
can only be guaranteed when
only be carried out by suitably qualified
and competent persons in strict
continuity is complete between it and
an effective earthing system which
complies with local and national safety
accordance with current local and
national safety regulations. Repairs and
regulations. It is most important that this other work by unqualified persons
basic safety requirement is present and could be dangerous and the
tested regularly, and where there is any manufacturer will not be held liable.
doubt, the household wiring system
While the machine is under
~
should be inspected by a qualified
guarantee, repairs should only be
electrician.
undertaken by a service technician
The manufacturer cannot be held liable
authorised by the manufacturer.
for damage or injury caused by the lack
Otherwise the guarantee will be
of or inadequacy of an effective
invalidated.
earthing system (e.g. electric shock).
Faulty components must only be
~
Built-in versions of this machine
~
replaced by genuine Miele original
must only be operated when installed in
spare parts. The manufacturer can only
a suitable housing unit, to ensure that
guarantee the safety of the appliance
all electrical components are shielded.
when Miele replacement parts are
Ensure power is not supplied to the
used.
machine until after installation, repair
work or maintenance work has been
carried out.
The machine is only completely
~
isolated from the electricity supply
when:
Do not connect the machine to the
~
mains electricity supply by a multi-
socket unit or an extension lead.
These do not guarantee the required
safety of the machine (e.g. danger of
overheating).
– the mains fuse is disconnected,
– the screw-out fuse is removed (in
countries where this is applicable),
– it has been switched off at the wall
socket and the plug has been
withdrawn.
The machine is not suitable for use
~
in the open air, even when installed in a
mobile unit (optional extra).
Never open the outer casing of the
~
machine. Tampering with electrical
connections or components and
mechanical parts is highly dangerous
to the user and can cause operational
faults or electric shock.
This equipment may only be used in
~
mobile installations such as ships if a
risk assessment of the installation has
been carried out by a suitably qualified
engineer.
9
Warning and safety instructions
If the coffee machine is to be built in
Do not put anything other than
~
~
above another appliance, there must
be a full-width, closed shelf between
them (except when it is combined with
a Miele built-in plate warming drawer).
Nespresso coffee capsules in the
capsule carousel. Other manufacturers'
capsules etc. would damage the
machine.
In countries where there are areas
The coffee capsules must be intact
~
~
which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
machine and its surroundings in a
clean condition at all times. Any
damage which may be caused by
cockroaches or other vermin will not be
covered by the guarantee.
before use. Do not use coffee capsules
which are damaged, broken or dented.
These could become jammed in the
machine and damage it.
Do not use milk with additives.
~
Sugar additives would stick to the milk
pipework and damage the coffee
machine and the cappuccinatore.
Never place a drink with ignited
~
Correct use
alcohol under the spout of the coffee
machine. The flames could ignite
plastic components and cause fire
damage.
Caution. Danger of scalding. The
liquids dispensed are very hot.
Never look directly at the lighting or
use optical instruments to look at it.
Hot water and steam could cause
~
scalding. Be very careful when using
these functions. Make sure you do not
come into contact with steam or hot
water. The machine must not be used
for cleaning objects.
Do not reach into the brew unit when
~
the machine is connected to the
electricity supply. Danger of injury.
The water piping and the
~
cappuccinatore (milk frother) must be
rinsed through and the machine
cleaned thoroughly before the first drink
is prepared.
Always switch the coffee machine
~
off with the master switch before
cleaning the interior. Danger of injury.
Do not clean the inside of the
~
Only cold, fresh tap water should be
~
capsule plate opening. Danger of
injury.
used to fill the water container. Warm or
hot water or other liquids could damage
the machine. Change the water every
day to prevent a build-up of bacteria.
Do not use a steam cleaner to clean
~
this machine. Steam could reach the
electrical components and cause a
short circuit.
Do not on any account use mineral
~
water. Mineral water will cause serious
limescale deposits to build up in your
machine and damage it.
Clean the machine every day to
~
prevent a build-up of bacteria. All parts
except the capsule plate and the
plastic grille are dishwasher safe.
10
Warning and safety instructions
Water in the drip tray can be very
~
hot. Take great care when emptying it.
Danger of scalding.
The machine should be descaled
~
regularly, depending on the hardness
of the water, with the descaling tablets
supplied. The harder the water, the
more often the machine must be
descaled. The manufacturer cannot be
held liable for damage arising from
insufficient descaling.
Only use the descaling tablets
~
supplied by Miele and follow the
instructions on the packet carefully.
Use the exact proportions
recommended. Otherwise the machine
will be damaged.
How quickly the capsule plate
~
becomes soiled will depend on the fat
content of the coffee used. We
recommend that you clean the capsule
plate every 1 to 2 months with a
cleaning tablet.
Never swing from or hang anything
~
on the front when it is open as this
could damage the machine.
The manufacturer cannot be held
liable for damage caused by non-
compliance with these Warning and
Safety instructions.
11
Brief description
The capsule carousel can hold up to 20 The machine features a system lock to
coffee capsules. These 20 coffee
capsules are divided between 5
chambers. This means that the capsule
carousel can be filled with 5 different
types of coffee. These 5 different types
are programmed into the machine so
that the type required can be selected
from the display.
prevent children from operating the
machine.
The easy-to-use programming facility
allows, amongst other things, the
language in the display to be changed
and the water hardness to be
programmed in.
To ensure that the flavour can develop
fully and be maintained for longer the
machine has an additional function for
automatically rinsing the system
when the machine is cold. The same
function is used to flush coffee remains
out of the system and the spout after
use.
If the machine is used by various
people with different tastes and
preferences, you can programme
specific settings for up to nine
individual users (User profiles).
There is no need to remove each
individual spent capsule, as the used
coffee capsules drop down
So that the machine remains ready for
use but does not use electricity
unnecessarily, it will switch into Energy
saving mode after a programmable
length of time.
automatically into a waste container.
The coffee capsules can be disposed
of with your normal household waste.
The size of cup can be programmed in
so that the correct amount is
If you wish the machine to switch on or
off at a certain time, you can
dispensed. If the cup being used has a
smaller capacity than the programmed
portion size, preparation can be halted
at any time by touching the OK sensor.
programme the machine accordingly.
If two cups of coffee or espresso are
required at the same time, the OK
sensor has to be touched twice briefly.
The machine will fill the two cups one
after the other, with a slight pause in
between.
12
Using the coffee machine - first steps
The following notes should help you get ^ The arrow sensors are used to select
to know your coffee machine before
a programme option in the display.
Touch the OK sensor when the option
you want appears highlighted in the
display.
starting to use it.
Controls
This machine has sensor controls which
react to touch. To operate the machine,
you only need to touch the relevant
sensor. There are five sensors:
Before using for the first time
The machine must be correctly set
up or installed in its housing unit
(depending on model) and
connected (see "Electrical
s
On/Off sensor: For switching the
machine on or off
connection" and "Installation") before
it is used for the first time. It must
then be cleaned (see "Cleaning and
care").
< > Left/right arrows: For scrolling
through the various programme
options
OK Sensor for confirming the
selection of a programme option
and for saving a setting
Remove any protective foil from the
front of the machine.
Switching on
/
Drink selection sensor (coffee or
espresso)
^ Touch the On/Off sensor s to switch
on the machine.
Display
When the machine is being switched on
for the first few times with the master
switch, a welcome screen and some
other messages will appear briefly. The
welcome screen will be displayed each
time the machine is switched on until 5
drinks have been prepared.
COSI
o Espresso
K1 K2 K3 K 4 K5
L
o
n
G
k
C
The following symbols come up in the
display in the main menu:
K
L
o
n
Up to 5 different types of coffee
Steam
MÃele Willkommen
Hot water
User profile for up to 9 different
users
G Rinsing
k
Descaling
C
Settings: Customising your
machine
13
Using the coffee machine - first steps
When you use the machine for the very If everything has been entered
first time, you will be prompted to
correctly, Set up successful will
select a language.
appear in the display.
^ Touch the right or left arrow until the
language you want appears in the
display.
^ Confirm this message by touching
the OK sensor.
To get the best out of your
coffee machine and to set it
^ Touch the OK sensor.
The language you have chosen is
now set.
up for your specific
requirements, please continue to work
through these operating instructions. It
really is worthwhile doing this as you
will then be able to use your coffee
machine to the best advantage.
The request to set the clock format will
then appear.
^ Touch one of the arrow sensors until
the clock format you want (12 or 24
hour) is highlighted, and then touch
the OK sensor.
Switching off
^ Touch the On/Off sensor s to switch
off the machine.
^ Enter the time of day. First set the
hour with the arrow sensors and then
touch the OK sensor. Then set the
minutes in the same way.
If automatic rinsing is switched on,
providing that coffee has actually
been dispensed from the machine,
the rinsing process will begin. After
this the machine will switch off
automatically.
^ Now decide when you want the time
of day to be displayed, and press the
OK sensor.
– "On": The display will always show
the time of day (even when the
machine is switched off).
– "On for 60 seconds": The display
will show the time for 60 seconds,
and then go dark after the machine
is switched off.
– "Not displayed": The display will
only show the time of day when the
machine is switched on, and will go
dark as soon as it is switched off.
14
Filling the machine with water and coffee capsules
The coffee machine must be
cleaned thoroughly (see "Cleaning
and care") before you fill it with water
and coffee capsules.
It is vital that you programme in
the water hardness level of your
water (see "Customising your
machine - Setting the water
^ Lift the water container up and pull it
forwards to remove it.
hardness").
Filling the water container
^ Fill the water container with cold,
clean tap water up to the "Max."
The quality of the water plays
mark.
an important part in the
overall quality of the coffee.
A valve at the front of the water
The water container should therefore be
container will ensure that water
emptied and filled with fresh tap water
cannot escape.
every day.
^ Push the water container fully back
Hot water and other liquids could
into the machine.
damage the machine. Only use
cold, clean tap water and fill the
machine every day. Do not on any
account use mineral water. Mineral
water will cause serious limescale
deposits to build up in your machine
and damage it.
^ Open the front of the machine.
15
Filling the machine with water and coffee capsules
Filling the capsule carousel
facing downwards. You can take the
capsule carousel out by lifting it
upwards to fill it.
Do not put anything other than
Nespresso coffee capsules in the
capsule carousel.
Please note that the individual
capsules sit loosely in the capsule
carousel to prevent them from
becoming jammed.
Do not use coffee capsules which
are damaged, broken, dented or
bent up at the edges. They can get
stuck in the machine.
^ If you have removed the capsule
carousel, place it onto the carousel
runners before putting it back into the
machine. You do not have to position
it in a particular way, as the machine
will automatically guide it into
position.
The capsule carousel has
five chambers, each holding
four capsules. It is important
to allocate the chambers correctly (see
"Allocating and saving a coffee type").
You can fill all the chambers with the
same type of coffee, if wished.
^ Push the carousel runners fully back
into the machine.
Some of the chambers are allocated a
type of coffee at the factory. Fill the
chambers with the appropriate type of
coffee, or re-allocate the chamber for a
different type of coffee (see "Allocating
and saving coffee types"). The machine
will then dispense the type of coffee
you select.
^ Close the front of the machine.
The machine will now align the capsule
carousel. You will be able to hear this
happening.
Taking capsules out of the
capsule carousel
If you want to change the capsules in
the carousel:
^ Pull the carousel runners out.
^ Pull the capsule carousel upwards to
remove it.
^ Push upwards on the ring underneath
the magazine and then remove the
capsules.
^ Pull the carousel runners a out as far
as possible.
^ Fill the chambers c in the capsule
carousel b with capsules. Make sure
you put them in correctly with the foil
16
Making drinks
Before preparing the first drink
Important: the water piping must be
rinsed through every day and the
machine cleaned thoroughly before
the first drink of the day is prepared.
Rinsing will take place automatically
if the Rinsing programme option has
been set to "On" and the machine is
cold. Hot water will run out of the
spout into the drip tray once the
machine has heated up.
Filling the system with water
The machine is emptied completely
before it leaves the factory. You must
allow water to be pumped through the
system before the first drink of coffee or
hot water is prepared.
Hot water
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If the Rinsing programme option has
been set to "Off", select "Rinsing" in
the display to rinse out the system
(see "Cleaning and care").
^ Select "Hot water" with one of the
arrow sensors.
^ Touch the OK sensor.
^ Run some hot water into the cup.
Switching on
^ Touch the OK sensor again to switch
the water off.
^ Touch the On/Off sensor s.
The following message will then
appear:
The system is now filled with water, and
the machine is ready to use.
Heating-up phase
Preparing espresso and coffee
^ Place a cup under the spout.
If the automatic Rinsing programme
option has been set to "On" (factory
default setting), the following will
appear after the machine has heated
up:
COSI
o Espresso
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^ Select the type of coffee with one of
the arrow sensors.
^ Use the drink selection sensor to
select espresso or coffee.
Rinsing
The type of coffee you have chosen
will appear in the top line of the
display on the right.
Water will run out of the spout.
You will hear the capsule carousel
moving into position.
The main menu will then appear in the
display:
COSI
o Espresso
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17
Making drinks
^ Touch the OK sensor once.
Preparing hot milk, milk froth
and cappuccino
The drink you want will then run out of
the spout.
This machine comes with a
cappuccinatore (milk frother) which
makes it easy to prepare hot milk, milk
froth and cappuccino.
You can programme the size
of portion dispensed for
espresso and coffee
according to taste (see "Programming
the amount: Setting the portion sizes").
Before using the cappuccinatore for
the first time, clean it thoroughly,
preferably in the dishwasher (see
"Cleaning and care").
Double portion
If you want to dispense a double
portion of coffee or espresso or to
dispense two portions at the same time:
^ touch the OK sensor again whilst
"Double portion?" is in the display.
The two portions will be dispensed one
after the other.
Cancelling preparation
The cappucinatore must always be
assembled correctly with valve a
above the handle and the spout b at
the side.
^ Touch the OK sensor when "Stop" is
showing in the display.
Preparation will be halted.
The valve has two settings:
– Turn it anti-clockwise as far as it will
go to heat milk.
– Turn it clockwise as far as it will go to
froth milk.
18
Making drinks
Do not set the valve between these
two settings as this will cause the
milk to sputter.
Steam release is controlled by a
timer. If you do not get sufficient
froth in your cup and the steam jet
has stopped releasing steam,
please shut off the steam valve on
the machine. Press it downwards
again to reconnect it with the
cappuccinatore.
Milk can be frothed and dispensed
straight into a cup, or heated or frothed
in the cappuccinatore jug first and then
poured manually into the cup. The
spout must be pushed in or pulled out:
Dispensing froth directly into the cup
^ Push the spout into the lid as far as it
will go.
^ Turn the valve on the cappuccinatore
clockwise as far as it will go.
– Milk spout pushed in: Milk will be
frothed and dispensed directly into
the cup
– Milk spout pulled out: Milk will be
frothed in the cappuccinatore jug
Heating the milk in the
cappuccinatore jug gives
you hotter milk.
^ Fill the cappuccinatore a up to the
upper marker with cold milk and
replace the lid.
Cold milk makes the best froth.
Do not use milk with additives.
Sugar additives would stick to the
milk pipework and damage the
coffee machine and the
^ Place the cappucinatore into the
insert in the drip tray and place a
cappuccino cup underneath the
coffee spout b.
cappucinatore.
^ Press down the steam valve slowly
and carefully to connect it to the
cappuccinatore.
19
Making drinks
Frothing milk in the cappuccinatore
The steam valve must engage in the
lower position in order to connect
properly with the cappuccinatore.
^ Pull the spout out of the lid as far as it
will go.
^ Turn the valve on the cappuccinatore
clockwise as far as it will go.
^ When you have enough froth in the
cup push the steam valve upwards
again.
^ Fill the cappuccinatore up to the
lower marker with cold milk and
replace the lid.
Preparing cappuccino
^ Place the cappuccinatore in the
insert in the drip tray.
^ Dispense milk froth into the cup, as
described above.
^ Use the drink selection sensor to
select Espresso.
^ Touch the OK sensor once.
The espresso will be dispensed from
the coffee spout, and your cappuccino
is ready.
You can also prepare milk froth and
espresso at the same time. Making it
at the same time will, however, leave
the cappuccino looking a bit brown.
It is also harder to get the ratio of
coffee to milk right.
^ Press down the steam valve a slowly
and carefully to connect it to the
cappuccinatore b.
The steam valve must engage in the
lower position in order to connect
properly with the cappuccinatore.
You can only make coffee and froth
at the same time if the steam system
is set up for this. See "Settings:
customising your machine - Setting
the Steam system").
^ When you have sufficient froth push
the steam valve upwards again.
20
Making drinks
Preparing hot milk
After preparing milk/Interim cleaning
If you want to use the
cappuccinatore again before
cleaning it thoroughly, e.g.
because there is some milk left in the
cappuccinatore, you can use the coffee
machine to rinse the lid. This will
remove any milk deposits.
^ Turn the valve on the cappuccinatore
anti-clockwise as far as it will go.
Carrying out the rinsing programme
is not a substitute for cleaning it
thoroughly in the dishwasher.
^ Fill the cappuccinatore up to the
upper marker with cold milk and
replace the lid.
Rinse
^ Push the milk spout in as far as it will
go (for frothing hot milk to be
dispensed into a cup) or pull the milk
spout out (for frothing hot milk in the
cappuccinatore jug) and place the
cappuccinatore in the insert of the
drip tray.
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^ Select "Rinse" with one of the arrow
sensors.
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^ Push the milk spout of the
cappuccinatore in as far as it will go
and place an empty cup underneath
it.
^ Press the steam valve slowly
downwards to connect it to the
cappuccinatore.
^ Press the steam valve slowly
downwards to connect it to the
cappuccinatore.
Frothing milk in the
cappuccinatore jug gives
you hotter milk.
Hot water will now flow through the lid,
giving it a quick rinse. The following will
appear in the display:
Cappuccinatore being rinsed
The rinsing process will finish
automatically.
21
Making drinks
User profile drinks
After use
With User profiles, you can create
drinks to suit your personal taste and
those of your guests.
Before switching the
machine off for any length of
time, the pipework, brew
system, spouts and steam valve need
to be cleaned.
If you have set the machine up for a
specific user profile you must first
select the user profile required and
then the type of drink.
If you have switched the automatic
rinsing function off, you will need to
rinse the system through manually.
Place a suitable container under the
spout and the steam valve.
User profile
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The display will let you know the current
status of the machine or what action
needs to be taken.
^ Select "User profile" with one of the
arrow sensors.
^ Touch the OK sensor.
Rinse
^ Select "Select" with the arrow sensors
and touch the OK sensor.
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^ Select "Rinse" with one of the arrow
sensors.
^ Select the user profile you want with
one of the arrow sensors and touch
the OK sensor.
^ Touch the OK sensor.
A number will appear in the
top line of the display beside
the user profile symbol n to
show that a user profile has been
selected.
Water will run out of the spout.
^ Open the steam valve.
Water will run out of the steam valve.
^ Close the steam valve a few seconds
later.
This function operates in the same
way as a standard profile.
The system has now been flushed
through and the machine can be
switched off.
22
Settings: Customising your machine
It is easy to customise your machine to
Timer: You can set or activate the
Timer here. The following options are
available in the "Set" menu:
suit your exact requirements.
Settings menu
– Switch on at: The machine can be
set to switch on at a specific time of
day.
To select the various programme
options:
– Switch off after: The machine can
be set to switch off after a pre-set
time. A time of between 15 minutes
to 9 hours can be set.
Settings F
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^ Touch the right arrow sensor until
"Settings F" appears in the display,
– Switch off at: The machine can be
set to switch off at a specific time of
day.
and then touch the OK sensor.
^ Touch one of the arrow sensors until
the option you want is highlighted.
Allocate type: You can "Select type"
and "Rename type" for chambers 1 to 5.
If a type of coffee has already been
allocated to the chamber, you also
have the option to "Change type" and
"Delete type" if you wish (see "Allocating
and saving a coffee type").
^ Then touch the OK sensor to select
the highlighted option.
The option that is currently active on the
machine will have a tick next to it.
Possible setting options
Programming the amount: Espresso,
Coffee and Hot water
Language F: 23 different languages
are available to choose from.
(see "Programming the amount (Setting
the portion sizes)".
Time of day: You can set either a 24
hour or 12 hour clock, and choose to
have the Time of day display on or off.
Automatic rinsing: On, Off
Steam system: On, Off
Lighting: Brightness
Info: No. of drinks, Portions until
descaling
Safety: System lock (Off, On)
Water hardness: Soft, Medium, Hard,
Very hard
Display: Contrast, Brightness
Volume: Buzzer tones, Keypad tone
23
Settings: Customising your machine
Maintenance: Carry out (see "Cleaning Selecting a language
and care").
If you want to change the language
Showroom prog.: Demo programme,
used in the display, use the Settings
menu and follow the flag symbol.
Off
Factory default: All settings can be
reset to the factory default, and user
profiles deleted.
^ Select "Settings F" from the main
menu, and then touch the OK sensor.
"Language" will already be
highlighted in the display.
^ Touch the OK sensor.
To return to the Main menu, select
"Back A".
^ Touch one of the arrow sensors until
the language you want is highlighted.
Further details about the different
options can be found in the pages
that follow.
^ Touch the OK sensor.
The setting is saved automatically and
the display will go back to the previous
screen.
All display texts will now appear in the
language you have just selected.
If you select the wrong language by
mistake, find the "Language" option
via the flag symbol F again.
24
Settings: Customising your machine
Setting the time of day
Clock format
^ Select "Settings F" from the main
^ Use the arrow sensors to select
"Clock format".
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Time" is highlighted and touch the
OK sensor.
^ Use the right arrow to select a 24 h or
12 h clock.
^ Touch the OK sensor when the option
you want is highlighted.
Display
The clock format you have chosen will
be saved.
The Time of day display can be
switched on or off.
^ Use the arrow sensors to select
"Display".
To set the time of day
^ Use the arrow sensors to select "Set".
You can now choose one of three
options:
^ First set the hour with one of the
arrow sensors. Touch the OK sensor.
– "On": The display will always show
the time of day (even when the
machine is switched off).
^ Then use the arrow sensors to set the
minutes. Touch the OK sensor.
The time of day is now saved.
– "On for 60 seconds": The display
will show the time for 60 seconds,
and then go dark after the machine
is switched off.
– "Not displayed": The display will
only show the time of day when the
machine is switched on, and will go
dark as soon as it is switched off.
^ Once you have selected the display
format you require, touch OK.
25
Settings: Customising your machine
Setting the timer
If Automatic rinsing is set to "On", the
^ Select "Settings F" from the main
machine will automatically carry out
a brief rinse when it switches itself
on.
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Timer" is highlighted and touch the
OK sensor.
If the System lock is activated, the
machine will not switch itself on at
the pre-set time.
^ Select "Set" with the arrow sensors
and touch the OK sensor.
There are three options:
If the machine has switched itself on
automatically 3 times and no drinks
or hot water have been dispensed,
the machine will not switch itself on
again automatically. The
Switch on at:
You can choose a time for the coffee
machine to switch on automatically,
e.g. in the morning for breakfast.
programmed times will, however,
remain in memory and will be
^ Select "Switch on at" with the arrow
sensors and touch the OK sensor.
reactivated after manually switching
the machine on again. This prevents
the machine switching itself on
unnecessarily, for example whilst
you are away on holiday, and you
have not cancelled the automatic
switching on procedure.
^ First set the hour with one of the
arrow sensors. Touch the OK sensor.
^ Then use the arrow sensors to set the
minutes. Touch the OK sensor.
If you activate the Timer, the coffee
machine will switch on every day at the
time you have set (see "Activate").
Switch off after:
To save energy, the machine can be
set to switch off automatically by
selecting the "Switch off after" option. A
time of between 15 minutes to 9 hours
can be set. This time is measured from
the last time a drink was dispensed.
^ Select "Switch off after" with the arrow
sensors and touch the OK sensor.
For example, 1:00 means that the
machine will switch off after 1 hour.
26
Settings: Customising your machine
^ First set the hour with one of the
arrow sensors. Touch the OK sensor.
Activate
^ Select "Activate" with the arrow
sensors and touch the OK sensor.
^ Then use the arrow sensors to set the
minutes. Touch the OK sensor.
The "Switch on at" and "Switch off at"
options will show in the display.
The machine will now switch off after
the time you have set.
^ Select the option required with one of
the arrow sensors.
If Automatic rinsing is set to "On"
and the machine has been used for
making drinks, it will automatically
carry out a brief rinse before it
switches itself off.
Touching the OK sensor activates the
option (ticked box) or deactivates (no
tick).
^ Use one of the arrow sensors to
select "Accept" and then touch the
OK sensor.
Switch off at:
If you always use your machine at a
particular time of the day you can set it
to switch off automatically at a specific
time.
^ Now use one of the arrow sensors to
select "Back" and touch the OK
sensor.
^ Select "Switch off at" with the arrow
sensors and touch the OK sensor.
^ First set the hour with one of the
arrow sensors. Touch the OK sensor.
^ Then use the arrow sensors to set the
minutes. Touch the OK sensor.
If you activate the Timer, the coffee
machine will switch off every day at the
time you have set (see "Activate").
If Automatic rinsing is set to "On"
and the machine has been used for
making drinks, it will automatically
carry out a brief rinse before it
switches itself off.
27
Settings: Customising your machine
Setting Automatic rinsing
Setting the Steam system
To remove any coffee grounds from the The machine has two heating systems
system, the water piping must be
rinsed through before the first drink of
the day is prepared. If Automatic
rinsing is selected, the rinse cycle will
take place automatically whilst the
machine is still cold when the machine
is switched on. This will also pre-heat
the system because hot water is used
for the rinse process. A message will
appear in the display to let you know
what is happening. The machine will
also run an automatic rinse before it
switches off, if it has been used to
prepare a drink.
which allow you to dispense steam and
coffee at the same time. To save
energy, the steam system can be
switched off if steam is not required all
the time.
When the steam system is
switched off, the machine
can still be used to make
steam, but not at the same time as
making coffee or espresso.
If you operate the steam valve when
the steam system is switched off, the
machine will not produce steam until
it has heated itself up.
The machine is delivered with the
Automatic rinsing option set to "On".
The steam heating system remains
active as long as the machine is still
on.
To prevent water from
running into the drip tray,
always place an empty cup
under the spout before making the first
drink.
^ Select "Settings F" from the main
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Steam system" is highlighted, and
then touch the OK sensor.
^ Select "Settings F" from the main
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Automatic rinsing" is highlighted and
touch the OK sensor.
^ Touch one of the arrow sensors to
select "On" or "Off" and touch the OK
sensor.
^ Touch one of the arrow sensors to
select "On" or "Off" and touch the OK
sensor.
It is a good idea to set this
option to "On" so that the
rinse process cannot be
forgotten.
28
Settings: Customising your machine
Setting the lighting
Safety (activating the System
lock)
You can set the coffee machine's
indirect lighting:
The machine can be locked to ensure
that it is not operated by unsupervised
children or persons who are
unacquainted with the operating
instructions.
^ Select "Settings F" from the main
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Lighting" is highlighted, and then
touch the OK sensor.
When the machine is locked, the
"Switch on at" setting of the timer will
not work.
^ Touch one of the arrow sensors to
select a lighter or darker setting and
touch the OK sensor.
To activate or deactivate the System
If you continue towards the left until
none of the small white bars is showing,
the lighting will be switched off.
^ Select "Settings F" from the Main
menu, and then touch the OK sensor.
^ Select "Safety" with the arrow sensors
and touch the OK sensor.
Info (showing the number of
drinks)
^ Use an arrow sensor to highlight
"System lock" and then touch the OK
sensor.
The "Info" option enables you to check
how many drinks the machine has
already dispensed or how many you
can still dispense before it has to be
descaled.
^ Select "On" with the arrow sensors
and touch the OK sensor.
The machine will now lock as soon as it
is switched off and cannot be switched
on again. If a sensor is touched, a
message and a locked padlock X will
appear in the display.
^ Select "Settings F" from the main
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Info" is highlighted and touch the OK
sensor.
To deactivate the System lock,
^ Select "No of drinks" or "Portions until
descale" with the arrow sensors and
touch the OK sensor.
proceed as above, but select "Off".
To override the System lock
With "No of drinks" you can check the
"Total number of coffees" or the number
of portions dispensed to date of a
particular type of coffee, espresso, hot
water or steam.
^ Touch the OK sensor for about 3
seconds.
The machine is now temporarily
unlocked and can be used to make
drinks again. It locks itself as soon as
the machine is switched off.
^ Touch the OK sensor to return to the
previous display.
29
Settings: Customising your machine
Setting the water hardness
If the water is harder than
For trouble-free operation of the coffee
machine, and to ensure that the
descaling reminder appears in the
display at the appropriate time, it is
important to set the water hardness
level. The water hardness level
indicates how much calcium is
dissolved in the water. The higher the
calcium content, the harder the water,
and the harder the water, the more
often the machine will need to be
descaled.
40°d/7.0 mmol/l, limescale will build
up more rapidy than with soft water.
Descaling will need to be carried out
more regularly than stated to
prevent limescale damage to the
machine.
The machine has four programmable
levels:
– Soft:
Local water hardness level 1
0-3°d (0-0.6 mmol/l)
Water through-flow: approx. 100 l
Steam through-flow: approx. 120
min.
The machine measures the amount of
water which has been taken in
(including the amount required for
producing steam). The amount of water
which the machine can use before it
needs to be descaled will depend on
the water hardness level set. Less
water will be used in hard water areas
than in soft water areas.
– Medium:
Local water hardness level 1
4-7°d (0.7-1.3 mmol/l)
Water through-flow: approx. 80 l
Steam through-flow: approx. 90 min.
– Hard:
Your local water authority will be able to
tell you the hardness of water in your
area. Alternatively, you can measure
the hardness yourself using the
enclosed test strip:
Local water hardness level 2
7-14°d (1.3-2.5 mmol/l)
Water through-flow: approx. 60 l
Steam through-flow: approx. 60 min.
– Very hard:
Local water hardness levels 3-4
14-21°d (2.5-3.8 mmol/l) or more
Water through-flow: approx. 40 l
Steam through-flow: approx. 30 min.
^ Select "Settings F" from the Main
menu, and then touch the OK sensor.
^ Use the arrow sensors to highlight
"Water hardness" and then touch the
OK sensor.
^ Dip the strip in your drinking water for
approximately a second, then shake
off any excess water. The result will
be evident after about a minute.
30
Settings: Customising your machine
^ Touch one of the arrow sensors to set Setting the volume (keypad
the water hardness, and then touch
tone, buzzer)
the OK sensor.
You can choose for a tone to sound
The water hardness level selected is
each time a sensor is touched. The
saved to memory.
volume of the tone can also be
adjusted:
Setting the display
^ Select "Settings F" from the Main
You can adjust both the contrast and
the brightness of the display:
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Volume" is highlighted, and then
touch the OK sensor.
^ Select "Settings F" from the Main
menu, and then touch the OK sensor.
^ Touch the right arrow sensor until
"Display" is highlighted and touch the
OK sensor.
^ Touch one of the arrow sensors to
select "Buzzer tones" or "Keypad
tone" and touch the OK sensor.
^ Touch one of the arrow sensors to
select "Contrast" or "Brightness" and
touch the OK sensor.
^ Touch one of the arrow sensors to set
the volume quieter or louder.
If you continue towards the left until
^ Touch one of the arrow sensors to set none of the small white bars is showing,
the contrast lower or higher or the
the tone will be switched off.
brightness lighter or darker.
^ Touch the OK sensor to save the
setting.
^ Touch the OK sensor to save the
setting.
31
Settings: Customising your machine
Resetting the factory default
settings
Factory default settings (the coffee
machine is delivered with the
following settings)
The "factory default" setting is used to
reset the various settings back to the
default status.
– Temperatures for coffee and hot
water (medium settings for both)
– Automatic rinsing and Steam system
(both set to "On")
You can then select whether you want
to reset All settings back to the factory
default settings (Timer, Automatic
rinsing, Steam system, Lighting, System
lock, Water hardness, Display, the most
recently selected type of coffee and all
the Standard User profile settings), or
to delete the User profiles.
– Time of day display (On for 60
seconds),
Clock format (24 h),
Timer - Switch on at (12:00),
Timer - Switch off after (1:00),
Timer - Switch off at (12:00),
(Switch on at and Switch off at are
both deactivated)
^ Select "Settings F" from the Main
menu, and then touch the OK sensor.
– Lighting: Brightness (medium)
– Safety: System lock (Off)
^ Use an arrow sensor to highlight
"Factory default", and then touch the
OK sensor.
– Water hardness (Very hard 4)
Various options will then be available:
– Display: Display - Contrast (medium),
Brightness (maximum)
All settings
– Volume: Volume of buzzer tones and
keypad tone (maximum setting for
both)
This option sets "All settings" back to
the factory default.
^ Select "Reset" under "All settings",
and touch the OK sensor.
– User profile: Revert (when switched
on).
All settings are then reset to the default.
– Allocate type (of coffee):
Chamber 1 = Volluto
Chamber 2 = Arpeggio
Chamber 3 = Cosi
If you select "Reset" by
mistake, switch the coffee
machine off: Resetting to the
factory defaults will not be carried out.
Chamber 4 = Roma
Chamber 5 = Decaffeinato
32
Settings: Customising your machine
User profiles
You can delete all user profiles except
for the standard one under "User
Profiles".
^ Select "Reset" under "User profiles",
and touch the OK sensor.
User profiles are then deleted.
If you select "Reset" by
mistake, switch the coffee
machine off: Resetting to the
factory defaults will not be carried out.
33
Allocating and saving a coffee type
There are 12 different types of
If the chamber has not been allocated
Nespresso coffee available for use in
this machine (as well as occasional
"special" brands). They vary in terms of
with a type of coffee a question mark
will appear after the coffee bean
regardless of whether the chamber is
taste, aroma and how they are roasted. full or empty. When the chamber is
Preparation time also affects the taste.
selected "Empty" will appear in the top
line of the display and coffee cannot be
dispensed from that chamber.
Allocating the types of coffee
(Allocate type)
How to allocate the types of coffee
You can store five different types of
coffee in this machine (e.g. for five
different users with different tastes).
There are five chambers. Make sure
you put the different types of coffee in
the correct chambers. You can fill all
the chambers with the same type of
coffee if you wish.
Settings F
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^ Select "Settings F" from the Main
menu, and then touch the OK sensor.
^ Touch the right arrow sensor to
highlight "Allocate type", and touch
the OK sensor.
Chamber symbols in the display
^ Select one of the chambers e.g.
"Chamber 1" with the arrow sensors
and touch the OK sensor.
When a chamber has been allocated
with a type of coffee, a coffee bean
symbol will appear in front of the
The names of some types of coffee
have already been entered at the
factory. You can now:
chamber number in the main menu.
When you then select the particular
chamber with one of the arrow sensors,
the type of coffee in the chamber will
appear in the top line of the display.
– Select type from the types of coffee
which have already been allocated.
– Rename type if you want to enter
If the chamber is empty a warning
triangle will appear after the coffee
bean symbol.
new types of coffee.
The following options only appear if you
have already entered a new type of
coffee in addition to the existing types:
– Change type
– Delete type
34
Allocating and saving a coffee type
It is best to take the capsule carousel
^ Use the arrow sensors to select the
character you require.
out of the machine so that you can see
which type of coffee you have put into
each chamber more easily.
^ Confirm the character by pressing
the OK button.
The characters you have chosen will
appear in the top line of the display.
Select type
^ Use the arrow sensors to select the
type of coffee you want to allocate to
the selected chamber and touch the
OK sensor.
If you make a mistake, use
the arrow sensors to select
the bin symbol and touch the
OK sensor. The last character will be
deleted.
Rename type
^ Touch one of the arrow sensors to
highlight "Rename type", and touch
the OK sensor.
Saving an entry
^ When you have finished making your
entry, use the arrow sensors to
highlight the word "OK" and then
touch the OK sensor.
You can allocate up to 10 of your
own types of coffee. If you try to
allocate more than 10 types of
coffee, "Memory full" will appear in
the display and you will need to
delete one type of coffee to create
space.
The menu for the chamber you are
"filling" will appear in the display.
^ To leave this menu, use the arrow
sensors to highlight "Back A", and
then touch the OK sensor.
As soon as you have allocated a
type of coffee, this type will be
available to use for any of the
chambers even if you have carried
out the allocation process with
Chamber 1 programming option
selected, for example.
Not saving an entry
^ If you don't wish to save your entry,
use the arrow sensors to highlight
"Back A" and then touch the OK
sensor.
Letters and numbers will now appear in
the display. Use the arrow sensors to
select the letters and numbers you
require.
A new word always starts with a capital
letter. The rest of the word will
automatically be in lower case.
35
Allocating and saving a coffee type
Change type
You can use this option to select the
coffee type that you would like to
change.
^ Touch one of the arrow sensors to
highlight "Change type", and touch
the OK sensor.
Now proceed as described in "Rename
type".
– To delete a character, select the bin
symbol.
– To enter new characters, select the
relevant character and confirm with
OK.
– Save the new name by selecting
"OK" in the display and touching the
OK sensor.
Delete type
If you want to delete a type of coffee
completely,
^ Select "Delete type" using the OK
sensor.
^ Use the arrow sensors to select the
type of coffee you want to delete.
^ Touch the OK sensor.
A tick will appear after the type of
coffee and after a short while it will be
deleted.
36
Programming the amount (Setting the portion sizes)
The flavour of the coffee produced
depends on the type of coffee, how
finely the beans are ground and the
quantity of water used. Not all espresso
and coffee cups are the same size. To
ensure the machine uses the right
amount of water to suit your taste and
your cups, you can programme the
amount to use.
Programming the portion size via the
OK sensor
^ Place the appropriate cup for the
amount you want to programme
under the coffee spout.
^ Select the type of drink you require.
^ Touch the OK sensor until "Prog. the
amount" appears in the display.
The drinks selection symbols are
designed for the following:
^ As soon as the cup is filled to the
level you want, touch the OK sensor
again to save the amount to memory.
The Espresso symbol dispenses a
standard size espresso to be served in
a standard espresso cup.
The volume of water programmed in will
now be dispensed every time this drink
(coffee or espresso) is selected,
regardless of the type of coffee
chamber selected.
The Coffee symbol dispenses coffee
for a standard size coffee cup.
You can programme the amount in two
ways, either by touching the OK sensor
continually, or via the "Settings" option.
Water flow stops automatically when
the maximum amount possible is
reached. The maximum amount
possible for that type of drink will be
saved.
Espresso and coffee for all
chambers and types of coffee will
be dispensed using the amounts
programmed regardless of which
chamber or which type of coffee you
select for carrying out the
If there is insufficient water in the
water container, the process will be
stopped and the amount will not be
saved.
programming the amount
procedure.
37
Programming the amount (Setting the portion sizes)
Programming the amount via
"Settings"
Setting portion sizes for different
User profiles
^ Place the appropriate cup for the
amount you want to programme
under the coffee spout.
In addition to the standard
user profile you can also set
specific portion sizes for the
nine other user profiles.
^ Select "Settings F" from the Main
menu, and then touch the OK sensor. ^ Use the arrow sensors to select "User
profile" and then touch the OK
Both coffee and espresso will appear in
sensor.
the display. You can set the quantity of
water dispensed for both these drinks.
^ Select "Select" with the arrow sensors
and touch the OK sensor.
^ Select the type of drink (coffee or
espresso) with the arrow sensors and ^ Use the arrow sensors to select the
touch the OK sensor.
name of the user profile for which you
want to set the portion size and touch
the OK sensor.
^ Now select the type of coffee you
want to drink just now and touch the
OK sensor. (If the OK sensor does
not react, the chamber for the type of
coffee is empty).
A number will appear in the
top line of the display beside
the user profile symbol n to
show that a user profile has been
selected.
^ Select "Start".
^ When the cup is filled to the level you
want, touch the OK sensor.
Proceed now as described at the
beginning of the section.
The portion size for this particular drink
is now set and stored in memory. The
volume of water programmed in will
now be dispensed every time this drink
(coffee or espresso) is selected,
regardless of the type of coffee
chamber selected.
All settings and water quantities will
now apply for that user.
38
Setting up User profiles
To cater for different tastes and
preferences, you can enter up to 9
individual User profiles. Each User
profile can also be allocated its own
portion size.
Selecting a User profile
^ Select the User profile you want with
the arrow sensors and touch the OK
sensor.
A number will appear in the
top line of the display beside
the user profile symbol n to
show that a user profile has been
selected.
See "Programming the amount (Setting
the portion sizes)".
User profile
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^ Touch the right arrow sensor until
"User profile" is highlighted, and then
Creating a User profile
^ Use the arrow sensors to highlight
"Create", and then touch the OK
sensor.
touch the OK sensor.
You can now:
– Select User profile from the User
You can allocate up to 9 User
profiles. If you try to allocate more
than 9 User profiles, "Memory full"
will appear in the display and you
will need to delete one name to
create space.
profiles which are already allocated.
– Create User profile, if you want to
enter a new User profile.
The following options only appear if you
have already entered a new User
profile in addition to the Standard User
profile:
Letters and numbers will now appear in
the display. Use the arrow sensors to
select the letters and numbers you
require.
– Change User profile, if you want to
alter a User profile.
– Delete User profile, if you want to
A new word always starts with a capital
letter. The rest of the word will
automatically be in lower case.
Hyphens and spaces can be used
between lower case letters.
delete a User profile.
– Revert:You can programme the
machine so that it always reverts to
the Standard User profile or so that it
continues to operate using a User
profile you have set.
39
Setting up User profiles
^ Use the arrow sensors to select the
character you require.
Changing a User profile
Once you have selected the "Change"
option and confirmed your selection
with OK,
^ Confirm the character by pressing
the OK button.
The characters you have chosen will
appear in the top line of the display.
^ Select the User profile, and touch the
OK sensor.
If you make a mistake, use
the arrow sensors to select
the bin symbol and touch the
OK sensor. The last character will be
deleted.
Now proceed as described in "Creating
a User profile".
– To delete a character, select the bin
symbol.
– To enter new characters, select the
relevant character and confirm with
OK.
Saving an entry
^ When you have finished making your
entry, use the arrow sensors to
highlight the word "OK" and then
touch the OK sensor.
– Save the new name by selecting
"OK" in the display and touching the
OK sensor.
The User profile welcome screen will
appear briefly in the display, and then
the Main menu.
Deleting a User profile
If you want to delete the User profile
completely,
Not saving an entry
^ Select "Delete User profile" using the
OK sensor.
^ If you don't wish to save your entry,
use the arrow sensors to highlight
"Back A" and then touch the OK
sensor.
^ Use the arrow sensors to select the
user profile you want to delete.
^ Touch the OK sensor.
A tick will appear after the user profile
and after a short while it will be deleted.
40
Setting up User profiles
Revert
When switched on
You can programme the machine so
that it reverts to the Standard User
Each time the machine is switched on it
will automatically select the Standard
profile after you have made each drink, user profile regardless of which user
or so that it continues to operate using
a User profile you have set.
profile was set before the machine was
last switched off.
To set the profile to be used:
Select "When switched on" with the
arrow sensors and touch the OK
sensor.
^ Select "Revert" with one of the arrow
sensors.
You can now select one of the
following:
Manually
The coffee machine will store the user
profile you have selected until you
select another one.
^ Select "Manually" with the arrow
sensors and touch the OK sensor.
After each use
The machine will automatically revert to
the Standard user profile each time a
drink is dispensed.
^ Select "After each use" with the arrow
sensors and touch the OK sensor.
41
Cleaning and care
Miele branded cleaning and
conditioning products are available
from the Miele Spare Parts Department
shop.com.
Rinsing
If you have set the automatic rinsing
function to "off" because you do not
want the machine to rinse the piping
and brewing system automatically, you
will need to rinse the system through
manually. Place a suitable container
under the spout and the steam valve.
Always allow the machine to cool
down before cleaning. Please be
aware that the water in the drip tray
will be hot. Danger of scalding.
Rinse
K1 K2 K3 K4 K5
^ Use the right arrow sensor to
highlight the maintenance symbol
and then touch the OK sensor.
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Before cleaning the interior, switch
the machine off with the master
switch (top left hand side). Danger
of injury!
Water will run out of the spout.
Do not clean the inside of the
capsule plate opening. Danger of
injury.
^ Open the steam valve.
Water will run out of the steam valve.
^ Close the steam valve a few seconds
later.
Do not clean the machine with a
steam cleaner as this will damage
the machine.
The system has now been flushed
through and the machine can be
switched off.
Do not use cleaners containing
chlorides, acids, soda or scouring
agents. These would damage the
surface.
It is important to clean the machine
regularly, as the used coffee grounds
will soon go mouldy.
All removable parts can be cleaned in
the dishwasher except for:
– The capsule plate
– The plastic grille
If the parts are cleaned frequently in a
dishwasher, they can become
discoloured from regular contact with
food residues (e.g. tomatoes).
42
Cleaning and care
Water container
Empty the water container daily and fill
with fresh, cold tap water just before
use.
When cleaning, make sure that there
is no soiling in the area around the
valve. Otherwise the container will
not sit correctly and this could result
in water leaking from the machine.
^ Clean inside the waste container
compartment, especially at the top
right and left hand sides near the
small windows (sensors). It is
^ Clean the surface the water container
sits on thoroughly, taking special
important to keep these sensors
clean, as otherwise the machine will
not recognise the waste container is
present or that it requires emptying.
care to clean the recesses properly.
Waste container
Clean the waste container daily. Coffee
remains can turn mouldy.
^ Push the waste container back into
the machine as far as it will go.
When you push the waste container
into the machine, you also push a
lever backwards. This tells the
machine that the waste container has
been put back. There will be a little
resistance as you do this. This is
quite normal.
There will probably also be water in the
waste container left over from the
brewing and rinsing process.
^ Lift the waste container and pull it
forwards to remove.
Clean the waste container with hot
water and a little washing-up liquid or in
the dishwasher and dry with a cloth.
43
Cleaning and care
Drip tray
There is a sensor in the drip tray which
causes a message to appear in the
display when the drip tray is full and
needs to be emptied. Remove the tray
and empty and clean it when this
message appears.
However, to avoid a build-up of odours,
the drip tray should be cleaned every
day.
^ Clean the drip tray and the grid with
hot water and a little washing-up
liquid, or in the dishwasher and dry
with a cloth.
After running the last rinse you
should leave the drip tray in position
for a while before cleaning it so that
you catch any remaining water from
the system.
Make sure that the metal contact
discs at the top of the drip tray are
cleaned and dried properly. These
metal discs send a signal to the
machine when the drip tray is full or
if it is not in the machine. The discs
will not convey these messages if
they are dirty or damp.
Take care when removing the drip
tray as the water can be very hot.
Danger of scalding.
^ Open the machine front, and
carefully remove the drip tray from
the machine.
^ Push the drip tray with the grid along
the right hand edge back into the
machine.
The grid in the drip tray prevents the
water from spilling out of the tray
when it is being carried.
^ Close the front of the machine.
44
Cleaning and care
Grille with drip tray cover
^ Lift the carousel runners up (a), and
pull forwards to remove b.
^ Take the grille and drip tray cover out
and wash them.
^ Clean the capsule carousel and
carousel runners with hot water and a
little washing-up liquid, or in the
dishwasher and dry with a cloth.
The plastic grille must only be
washed by hand.
Capsule carousel and carousel
runners
^ Also clean the area under the
carousel runners. It is particularly
important to clean the sensor which
is used to recognise the capsule
chambers as well as the recess in the
floor. After cleaning, dry with a soft
cloth.
^ Pull the carousel runners a out as far
as possible.
^ To put the carousel runners back in,
place them on the guide rails and
push them into the machine until they
click into position.
^ Remove the capsule carousel b by
pulling it upwards.
^ Insert the capsule carousel. You do
not have to position it in a particular
way, as the machine will
automatically guide it into position.
^ Push the carousel runners with the
capsule carousel fully back into the
machine.
45
Cleaning and care
Coffee outlet cover
Interior and machine front
^ Open the front of the machine.
Switch the machine off with the
master switch (top lefthand).
Danger of injury.
^ First take out all removable parts and
then clean the interior and the
machine front with a mild solution of
hot water and washing-up liquid.
^ Push up the cover in the middle of
the machine front.
^ Clean the cover with a mild solution
of hot water and washing up liquid or
in the dishwasher, then dry it. Also
clean the inside of the machine front
with a mild solution of hot water and
washing-up liquid and dry it.
^ Also clean the small drip tray in the
lower part of the inside of the front of
the machine thoroughly.
^ Push the cover back onto the coffee
outlet. Make sure that the cover sits
correctly on the outlet.
46
Cleaning and care
Capsule plate
Steam valve
How quickly the capsule plate
becomes soiled will depend on the
content of natural oils in the coffee
used. It should be cleaned whenever
the machine is descaled or more often
if necessary using the cleaning tablets
supplied with the machine. (Make sure
you use the correct tablets - approx.
1 cm diameter, pack of 10). Cleaning
tablets are available from your Miele
Dealer, the Miele Spare Parts
The small rubber sleeve which
connects the steam valve with the milk
frother can be removed for cleaning.
The sleeve and also the tip of the steam
valve underneath the sleeve should be
cleaned regularly.
Department, via the internet on
Nespresso.
^ Push the steam valve down and pull
the rubber sleeve off downwards.
^ Use a mild solution of hot water and
washing-up liquid to clean the rubber
sleeve and the tip of the steam valve.
^ Press on the ribbed part a, and pull
the capsule plate b forwards to
remove it.
^ Dry them and then put the sleeve
back onto the tip of the steam valve.
Make sure that the sleeve sits
securely onto the tip.
^ Fill a small container with hot water
and dissolve one cleaning tablet
(approx. 1 cm diameter, pack or 10)
in it.
^ Push the steam valve back upwards.
If you forget to push it back up, it
could break when you shut the
machine front.
^ Place the capsule plate in the
cleaning solution and leave for
approx. one hour.
^ Once the coffee remains have been
removed, rinse it thoroughly and dry
it.
^ Push the capsule plate back into the
machine. It must click into position.
47
Cleaning and care
Cappuccinatore (milk frother)
Ensure that all parts have been
reassembled correctly and that
there is no gap between the two
parts of the lid.
The cappuccinatore can be dismantled
into several parts to clean it properly. It
is very important to clean the parts
thoroughly as otherwise the froth will
not be produced properly, if at all. It is
best to clean the cappuccinatore in a
dishwasher - all parts are dishwasher-
safe.
Also make sure that the
reassembled lid is fitted onto the
cappuccinatore jug correctly. The
valve sits above the cappuccinatore
handle. If this is not the case, the
cappuccinatore will not operate
properly.
^ Dismantle the cappuccinatore lid and
clean all the parts.
You will not be able to pull the valve
out if the dot is set between the
symbols for hot milk and steam.
^ Reassemble the parts of the lid as
shown. In order to insert the valve
correctly the dot on the valve must be
at the top right-hand side.
48
Cleaning and care
Machine front
Avoid the following on all types of
front:
If soiling is not removed promptly it
could cause the surface of the
machine to alter or discolour.
Remove any soiling immediately.
– cleaning agents containing soda,
amonia, acids or chlorides,
– solvent-based cleaning agents,
– cleaning agents containing
descaling agents,
^ Switch the machine off with the
On/Off button.
– stainless steel cleaning agents,
– dishwasher cleaner,
^ Clean the front using a damp Miele
microfibre E-cloth or with a clean
sponge and a solution of hot water
and washing-up liquid. After
– abrasive cleaning agents, e.g.
powder cleaners and cream
cleaners,
cleaning, dry with a soft cloth.
Make sure that water cannot get
behind the display.
– hard, abrasive sponges, e.g. pot
scourers, brushes or sponges which
have been previously used with
abrasive cleaning agents,
All external surfaces are susceptible
to scratching. Scratches on glass
surfaces could even cause a
breakage.
– sharp metal scrapers.
Contact with unsuitable cleaning
agents can discolour the external
surfaces.
Wipe up any spillages or splashes
of descaling agent immediately.
49
Cleaning and care
Maintenance
The capsule hopper in the brew unit
needs to be replaced after about
15,000 cups of coffee. Replacement
capsule hoppers are available from the
Miele Spare Parts Dept.
Settings F
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^ Select "Settings F" from the Main
^ Using the special tool (supplied) as
shown above, turn the capsule
hopper to the left to remove it.
menu, and then touch the OK sensor.
^ Use the arrow sensors to highlight
"Maintenance", and then touch the
OK sensor.
^ Select "Carry out" and touch the OK
sensor.
The capsule hopper inside the machine
will be lowered. The following will then
appear in the display:
i Remove capsule plate and change
the capsule hopper
^ Screw the new capsule hopper to the
right into position in the brew unit, as
shown above. The spring with the
ball in the capsule hopper must be
placed so that the ball is at the top.
^ Open the front of the machine.
^ Take out the capsule plate.
Do not reach into the openings in
the brew unit. Danger of injury.
^ Put the rubber connector back on
from below (the narrow end or funnel
towards the bottom).
^ Insert the capsule plate and close the
machine front.
^ Pull the rubber connector
downwards.
50
Descaling the machine
The machine should be descaled
regularly to ensure that it functions
correctly. It will remind you when this
needs to be carried out.
Only use the descaling tablets
supplied with the machine. (Make
sure you use the correct tablets -
approx. 5 cm diameter, pack of 6).
These have been specially
When only 50 portions can be made
before the next descaling programme
has to be run, the following message
will appear in the display: No. of
portions until descaling: 50.
This message will now appear
(counting down) after each drink
(coffee, espresso, steam, hot water)
has been dispensed.
formulated for use in this coffee
machine and are available from your
Miele dealer, the Miele Spare Parts
Department or via the internet on
Other types of descaling agents will
damage the machine and affect the
taste.
^ Confirm the message by touching the
OK sensor.
Follow the instructions on the
package carefully to avoid
damaging the machine.
If you let it run to 0, the machine will
stop working and "Descale - Start" will
appear in the display.
Make sure that you wipe up any
spillages or splashes of descaling
agent immediately to avoid
You cannot make any more drinks until
the descaling programme has been
carried out.
damaging the machine front.
After running the descaling
programme, remember to clean the
water container and the drip tray
thoroughly to remove any descaling
residues.
Descale
Start
^ Touch the OK sensor.
To descale the machine, you require
descaling tablets and the coloured
descaling funnel.
51
Descaling the machine
The display will guide you through the
whole procedure. Please follow the
instructions to, for example, empty the
drip tray, fill the water container etc.
The descaling programme cannot
be cancelled once you have
touched the OK sensor. The
programme has to be completed
through to the end. This is a safety
measure to ensure that the machine
is fully descaled, and is important for
the long-term protection of the
machine and to ensure it functions
correctly.
^ When prompted, remove the capsule
plate and replace with the coloured
descaling funnel.
The descaling procedure will not
start for another 5 minutes or so.
This time is needed to allow the
descaling tablets to dissolve fully in
the water. It will take longer than this
to start if the appliance is too warm.
To dissolve the descaling tablets
^ take the water container out and fill it
to the k mark with lukewarm water.
(Do not use less water than this
because this would cause the
During descaling a little water and
descaling agent will run out of the
coffee and steam spouts. This is
followed by an activation period, before
more descaling agent is drained out,
and so on. A message will appear in
the display letting you know
descaling programme to finish before
it has been completed properly).
^ Drop 2 descaling tablets in the
water. Allow the tablets to dissolve
fully before shutting the lid and
putting the water container back in
the machine.
approximately how long this procedure
will take.
52
Descaling the machine
^ When a message asking you to fill
the water container with fresh tap
water appears in the display, you
should remove the container and
rinse it out thoroughly with clean
water. Make sure all traces of
descaling agent are removed, and
then fill it up the the k mark with
clean tap water.
Descaling when not prompted
by a message
If you want to carry out descaling
before being prompted to do so by the
machine,
Descale
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Empty the waste container at the
same time.
^ Select "Descale" with one of the arrow
sensors.
Water will flow out of both spouts during
the rinsing process. The drip tray will
need to be emptied several times
during this process.
^ Touch the OK sensor to start the
descaling programme.
When descaling has been completed,
Programme finished will appear in the
display.
The machine will run another brief
rinsing programme, and is then ready
for use again.
53
Problem solving guide
. . . nothing appears in the display.
Repairs to electrical appliances
should only be carried out by a
suitably qualified and competent
person in strict accordance with
current local and national safety
regulations. Repairs and other work
by unqualified persons could be
dangerous. The manufacturer
cannot be held liable for
The machine is not connected to the
electricity supply.
^ Is the master switch in the 0 position?
^ Is it plugged in and switched on at
the socket?
^ Check that the fuse is not defective
and that the mains fuse has not
tripped. If it has, contact the Miele
Service Department.
unauthorised work.
Various messages will appear in the
display to warn of certain problems.
Follow the instructions which appear in
the display to remedy the problem.
. . . the machine suddenly switches
itself off.
The machine will switch itself off
automatically after a certain length of
time if it is not being used. This time
depends on the switch off time which
has been programmed.
Other problems or situations which
occur in general use are described in
this section. With the help of the
following notes minor faults in the
performance of the machine, some of
which may result from incorrect
The water temperature could be too
high. The machine will remain switched
off until the water has cooled down
sufficiently.
operation, can be put right without
contacting the Service Department.
What to do if . . .
^ Is it plugged in and switched on at
the socket?
. . . the machine does not light up
after it has been switched on.
. . . the lighting suddenly switches
itself off.
Has the lighting been switched off?
If the machine has not been used for 15
minutes the lighting will switch itself off
automatically. (See "Settings:
customising your machine - Setting the
lighting").
^ If is has, switch it back on (see
"Settings: customising your machine -
Setting the lighting").
^ If not, then the lighting is defective.
Call the Miele Service Department.
54
Problem solving guide
. . . the machine does not switch on
even though the "Switch on at"
setting for the timer has been
activated.
. . . the time of day needs to be reset.
The time of day needs to be reset if the
machine has been switched off with the
master switch or at the wall socket. Any
times programmed for switching on or
off automatically remain in memory and
do not need to be reset.
The system lock has been activated.
^ Deactivate it. (See "Settings:
customising your machine - Safety
(activating the System lock)").
. . . drinks are not dispensed, even
though the coffee capsules are in the
capsule carousel and there is
sufficient water in the water
container.
The machine was not used after being
switched on automatically 3 times in
succession.
^ Switch the machine on and make a
drink.
The water container has not been
correctly positioned inside the machine.
. . . you cannot read the display.
^ Remove the water container and
replace it.
If the machine is installed too low down,
the display can be hard to see.
A coffee capsule has jammed in the
capsule carousel.
^ Try to improve this by adjusting the
display contrast or brightness (see
"Settings: customising your machine -
Setting the display").
^ Open the front of the machine.
^ Pull the carousel runners out, lift the
capsule carousel upwards and
. . . you cannot open or close the
front of the machine.
release the coffee capsules so that
they can move without hindrance.
The steam valve is not in the correct
upward facing position.
^ Replace the capsule carousel on its
runners, and push the runners as far
as they will go into the machine.
^ Push the steam valve right down to
start with, and then pull it upwards as ^ Close the front of the machine.
far as it will go.
55
Problem solving guide
. . . no water comes out of the steam
or hot water spout.
. . . you cannot create steam and
coffee or espresso at the same time.
The water container has not been
^ Has the steam heating system been
switched off?
correctly positioned inside the machine.
^ Remove the water container and
replace it.
If it has been switched off, you cannot
dispense steam and coffee at the same
time (see "Settings: customising your
machine - Setting the Steam system").
The steam valve is blocked if you still
cannot get any water out of the valve or
if only a little comes out:
. . . the steam system is switched off,
but you can still make steam and
coffee or espresso at the same time.
^ Open the front of the machine.
^ Push the steam valve back down
again, and pull the rubber sleeve off.
If the steam system is still hot you will
be able to do both at the same time.
Once it has cooled down again you will
not be able to make steam and coffee
at the same time.
. . . the steam smells of rubber.
There will be a smell of rubber whilst
the machine is still new. It will
disappear with time.
. . . there is no froth from the
cappuccinatore (milk frother).
^ Using the small end of the spanner
used for removing the capsule
hopper, unscrew the tip of the steam
valve.
^ Check that the milk spout is pulled
out so that milk will be frothed in the
cappuccinatore.
^ Clean it thoroughly and then screw it
back on again.
^ Check that the valve and the spout in
the lid are correctly positioned (see
"Cleaning and care").
^ Check whether any components in
the cappuccinatore are blocked.
56
Problem solving guide
. . . coffee preparation has been
interrupted.
. . . the machine does not rinse
through when switched on, even
though the Automatic rinsing
programme is set to "On".
^ Have you selected a double
espresso or a double coffee?
If the temperature of the machine is
The machine uses two capsules for
double portions. If there was only
one capsule left in the chamber the
machine will not make the coffee.
above 60 °C, rinsing cannot take place.
. . . water stopped flowing whilst
programming in the amount to use.
^ Fill the capsule carousel.
The flow stops automatically when the
maximum fill quantity is reached. The
maximum quantity is stored in memory.
. . . there are coffee grounds in the
coffee.
There is insufficient water in the water
container. The quantity used previously
was not saved to memory.
The brew unit is dirty.
^ Clean the filter combination (see
"Cleaning and care").
^ Fill the water container and repeat
the process to programme in the
amount.
. . . a message keeps appearing
asking you to empty the drip tray
even though it is empty.
. . . the preparation time and the
maximum fill quantity of the coffee
varies considerably.
^ Have the contacts been properly
cleaned and dried?
^ Is the drip tray positioned correctly in
the machine?
The coffee grind varies depending on
type of coffee. Different producers may
also use different grinds for the same
type of coffee. For this reason the
preparation times and maximum fill
quantities can vary.
^ Switch the machine off and then back
on again with the master switch.
^ Buff the contacts a little, e.g. with fine
glasspaper or emery cloth.
. . . the espresso is not hot enough.
^ If this fault message continues to
appear, please call the Miele Service
Department.
^ Have the cups and system been pre-
warmed?
The smaller and thicker the cup, the
more important it is to pre-warm it.
57
Problem solving guide
. . . the coffee is too weak.
. . . the descaling programme was
started by mistake.
^ Make sure that the amount of water
programmed is not too much for the
coffee.
The descaling programme cannot be
cancelled once you have touched the
OK sensor. The programme has to be
completed through to the end. This is a
safety measure to ensure that the
machine is fully descaled, and is
important for the long-term protection of
the machine and to ensure it functions
correctly.
^ Check to see how many coffees have
already been dispensed (see
"Settings: Customising your machine
- Info (showing the number of
drinks)").
If the amount of water is correct, and
approx. 15,000 coffees have already
been dispensed, you will need to
replace the capsule hopper in the
brew unit (see "Cleaning and care -
Maintenance").
^ Descale the machine (see "Descaling
the machine").
. . . the heating-up time is getting
longer, the amount of water coming
through is incorrect and the machine
is not performing properly.
. . . there is water in the waste
container.
The machine needs descaling.
This is not a fault. The water is left over
from the brewing and cleaning process.
^ Descale the machine (see "Descaling
the machine").
. . . there is residual "coffee water" in
the waste container.
The capsule plate is not pushed in
correctly.
^ Remove the capsule plate and
replace it.
58
Problem solving guide
. . . the fault message "Push water
container right in" or F - 10 appears.
If you can pull out the carousel runners,
remove the coffee capsule and dispose
of it as it is likely to be damaged or
dented and could become stuck again
if reused.
Water has not been taken in.
^ Perhaps the system was not filled
with water before the first drink was
made. Fill the system with water as
described in "Making drinks: Before
preparing the first drink - Filling the
system with water".
^ Clean the area under the carousel
runners. It is particularly important to
clean the sensor which is used to
recognise the capsule chambers as
well as the recess in the floor. Wipe
everything dry using a soft cloth.
The water container has not been
correctly positioned inside the machine.
^ Push the carousel runners back into
the machine and
^ Remove the water container and
replace it.
^ switch the machine on again with the
master switch.
^ This error message also appears if
the water container was not correctly
filled for descaling. Fill the container
to the mark, and start the descaling
process again.
^ Close the machine door.
If you cannot pull out the carousel
runners,
^ If this fault message continues to
appear in the display, please call the
Miele Service department, quoting
the fault code.
^ then try to remove the capsule plate.
^ Look for the capsule in the brewing
area and try to remove it. Dispose of
this coffee capsule as it is likely to be
damaged or dented and could
. . . the message "Fault - 72" appears
in the display.
become stuck again if reused.
^ Push the capsule plate back in, and
A coffee capsule has become jammed
between the capsule carousel and the
capsule plate.
^ switch the machine on again with the
master switch.
^ Close the front of the machine.
^ Open the front of the machine.
If the message continues to appear or if
you cannot remove the capsule, call the
Service Department.
Press the master switch in the
machine at the top left to
disconnect it from the mains.
^ Try to pull out the carousel runners.
59
Problem solving guide
. . . the message "Fault - 75" or "Fault
- 76" appears in the display.
A coffee capsule has jammed.
^ Open the front of the machine.
Press the master switch in the
machine at the top left to
disconnect it from the mains.
^ There is an opening to the right of the
slot for the capsule plate. Have a look
to make sure a coffee capsule is not
stuck here.
^ Remove the waste container.
^ Remove the carousel runners and the
capsule plate from the machine.
A capsule could also be jammed
further up in the brew unit.
^ Replace everything in the machine
and switch it on with the master
switch.
^ If this fault message continues to
appear, please call the Miele Service
Department.
Press the master switch in the
machine at the top left to
^ Use a spoon handle or similar tool to
remove the capsule.
disconnect it from the mains. This
is important for the following
procedure - danger of injury.
^ Fit the capsule plate, carousel
runners and the capsule carousel
back into the machine.
^ Remove the carousel runners and the
capsule plate from the machine.
^ Switch the machine on again with the
master switch.
^ Close the front of the machine.
^ If this fault message continues to
appear in the display, please call the
Miele Service department, quoting
the fault code.
60
Problem solving guide
. . . if any other error messages
commencing with "F" appear.
^ Remove the carousel runners, waste
container, water container and
capsule plate from the machine.
^ Switch off the machine with the
master switch, wait about 10 seconds
and then switch it back on again.
^ Replace all shelves and accessories
in the appliance.
^ If this fault message continues to
appear in the display, please call the
Miele Service department, quoting
the fault code.
61
After sales service
In the event of a fault which you cannot
correct yourself, please contact:
– your Miele Dealer
or
– the Miele Service Department (see
back cover for address).
When contacting your Dealer or the
Service Department, please quote the
model and serial number of your
machine. These are shown on the data
plate inside the machine.
Please note that telephone calls may
be monitored and recorded for
training purposes (UK only).
N.B. A call-out charge will be applied
for unnecessary service visits where the
problem could have been rectified as
described in this instruction manual.
62
Electrical connection U.K., ZA, IRL
All electrical work should be carried out Non-rewireable plugs BS 1363
by a suitably qualified and competent
The fuse cover must be refitted when
person only, in strict accordance with
changing the fuse, and if the fuse cover
current national and local safety
is lost, the plug must not be used until a
regulations (BS 7671 in the UK).
suitable replacement is obtained. The
Installation, repairs and other work by
unqualified persons could be
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is
embossed in words on the base of the
plug (as applicable to the design of
plug fitted).
dangerous. The manufacturer cannot
be held liable for unauthorised work.
Ensure power is not supplied to the
machine until after installation work has
been carried out.
Replacement fuses should be ASTA
approved to BS 1362 and have the
correct rating. Replacement fuses and
fuse covers may be purchased from
your local electrical supplier.
The voltage and connected load are
given on the data plate. Please ensure
these match the household mains
supply. The fuse rating is quoted on the
plug.
The machine is supplied with a mains
cable with moulded plug for connection
to a 230 - 240 V mains supply.
Connection should be made via a fused
plug and suitable switched socket
which is easily accessible after
installation.
Do not connect via an extension lead.
For extra safety it is advisable to install
a suitable residual current device
(RCD). Contact a qualified electrician
for advice.
If the socket is not accessible after
installation (depending on country) an
additional means of disconnection must
be provided for all poles.
WARNING: THIS APPLIANCE
MUST BE EARTHED
63
Installation
This coffee machine is available, depending on country, either as a plug-and-
go freestanding appliance for countertop use or as a built-in appliance.
Built-in coffee machines
Built-in coffee machines are designed for installation in a tall unit,
or a wall unit,
64
Installation
or underneath a wall unit using a special building-under frame CVUG 50
(available to order)
or in a dresser unit.
Built-in models can also be converted into a freestanding machine by using a
special counter-top frame CVSG 50 (available to order).
65
Installation
Installing a built-in coffee machine
For units with 19 mm thick side
walls:
Before installation make sure that
there is no power supply to the
machine. This also applies should it
ever need to be taken out of its
housing unit.
^ If the furniture unit walls are 19 mm
thick you will need to drill four holes
in the sides for securing the machine.
To mark the position of these holes:
– Align the machine in the niche.
Screw the side socket screws inside
the machine in a little so that they
make indents in the side walls, and
then unscrew them again.
The machine must be built in before
it is operated.
You will need two Allen keys (size 3
and 5) for installing the machine.
– Take the machine out of the niche
and drill ø 4.5 mm holes, 2 mm deep
where you made the indentations.
^ Push it all the way into the niche until
you feel resistance.
The following only applies when
installing in a tall unit:
^ Check the height of the machine to
make sure that it is sitting centrally in
the niche and that it is level.
If this is not the case, realign the 4
feet underneath the machine using
the large allen key.
The feet can be unscrewed by up to
approx. 10 mm.
66
Installation
Securing the machine
^ Connect the machine to the
electricity supply.
^ Push it all the way into the niche until
you feel resistance.
^ Open the front of the machine, and
partially tighten the side socket
screws.
^ Carefully turn the lower socket
screws a to centre the machine in
the niche.
^ Tighten both upper socket screws b
by hand to secure the machine in the
unit. Do not overtighten them.
67
Alteration rights reserved / 3208
CVA 3650
M.-Nr. 07 188 741 / 00
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